By signing up for a Ticketmaster My Account, you can easily purchase tickets for concerts, sports, and other events. You’ll also receive updates on upcoming events, special promotions, and be able to manage your orders all in one place. Creating an account at www.ticketmaster.co.th is free.
How to Create an Account
- Click Sign In / Register on the website.
- Select Sign Up for new users.
- Enter your email address, mobile number, and password, then click Sign Up.
- Enter your mobile number and verification code, then click Verify My Mobile No.
- Enter the One-Time Password (OTP) sent via SMS, then click Confirm.
- Complete your personal information and delivery address.
- Read and accept the Terms of Use and Privacy Policy.
- Click Confirm to complete your registration.
Your account will be successfully created once your mobile number has been verified.
Passwords should be strong, unique and at least 12 characters long. Use a mixture of letters, numbers and special characters to keep your account secure. Don’t use passwords that you are currently using or have previously used on other sites.
What Are the Benefits of Creating a Ticketmaster Account?
- Stay updated with the latest concert, event, and promotional news.
- Track your ticket purchases and order status anytime.
- Manage your account information and tickets conveniently.
Registration & Verification Issues
It says I already have an account. What should I do?
If you receive a message indicating that an account already exists, please sign in using your existing account.
If you are unable to access your account, please refer to the article "Signing In to Your Account" for assistance.
I have not received my verification code (OTP). What should I do?
Before requesting a new code, please ensure that:
- Your mobile number has been entered correctly, including the country code.
- Your Account Profile and Delivery Address information have been completed correctly.
- All registration information is entered using English or Thai characters only.
- You have attempted to request a new OTP multiple times.
Please note that international mobile numbers may occasionally experience delays or delivery issues due to local telecom provider restrictions.
If you still do not receive the verification code, please contact Customer Service and provide:
- Full name
- Registered email address
- Mobile number
- Country
- Screenshot of the error message (if available)
In some cases, additional identity verification may be required. Customers may be asked to provide a copy of their government-issued identification document (e.g. passport or national ID card) or other supporting documents to complete the account verification process.
Why can't I complete my registration?
Registration issues may occur if:
- Required information in the Account Profile section is incomplete.
- Required information in the Delivery Address section is incomplete.
- Registration details are entered incorrectly.
- Unsupported characters or languages are used during registration.
Please ensure all required information is completed correctly before submitting your registration.
Need More Help?
If you continue to experience issues creating or verifying your account, please contact our Customer Service team for assistance.
Call Center: 02-262-3456
Operating Hours: Monday – Sunday, 09:00 AM – 07:00 PM
Contact Us: Click